118 Phoebe Street, Salford, M5 3PH

Online: Contact Us Online
Telephone: 0161 983 0080 ( Out of Hours: 111 )

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General Patient Information


We aim to provide all patients with an efficient and friendly service. However problems and misunderstandings do occur. If you are unhappy with the care or service, please let us know so that we can try to put things right quickly. We can learn from this to improve services and prevent any future issues.

Information on how to make a complaint can be found on our Policies page.

Further information is in the Patient Complaint Procedure leaflet.

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Clinical Commissioning Group

Ordsall Health Surgery is one of several practices that make up Salford Clinical Commissioning Group (CCG). The CCG is responsible for ensuring you get all the services you need. For details of all primary care services in the area, look at the CCG website, www.salfordccg.nhs.uk

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Ordsall Health Surgery is a Living Wage Employer

We are an accredited Real Living Wage employer.

Find out how you can join the movement and become a #LivingWage Employer by watching this short video:


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Mission Statement

Our aim is to provide the highest quality of health care for our patients, by putting the patient at the heart of everything we do.

Continue reading our Mission Statement here.

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Patient Feedback

Ordsall Health Surgery is committed to giving the best possible service and welcomes feedback from patients and visitors.

All feedback is taken seriously and used to improve services for patients. The care of patients raising concerns will not be affected in any way and will continue to be our highest priority.

Please let us have your comments both positive and negative by completing our comments & suggestions form.

Your comments will help us to maintain our high standard of service.

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Publication of GP Net Earnings

All GP practices are required to declare the mean earnings for GPs working to deliver NHS services to patients at each practice.

The average pay for GPs working in Ordsall Health Surgery in the last financial year was £56,223 before tax and National Insurance. This is for 2 full time GPs and 4 part time GPs who worked in the practice for more than six months.

It should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice.